Terms Of Service
As a condition of using the Black & Ginger website and other Black & Ginger services (we’ll call that “the service” from here on), you agree to comply with and be subject to all of the following terms and conditions of use.
Your use of the service constitutes your agreement to comply with the following terms and conditions.
The following rules may be modified from time to time. Continued use of the service by you will constitute your acceptance of any changes or revisions.
If you do not agree with these terms and conditions, please do not use the service.
1. Personal Use of the Service
Wine purchased from Black & Ginger is for personal use only, and is not to be on-sold. You agree and acknowledge that your failure to follow the rules set forth in this Agreement may subject you to civil and criminal liability.
2. Responsible Service of Alcohol
Under Australian laws, alcoholic beverages can only be sold or supplied to persons aged 18 years of age or over. By placing an order with Black & Ginger you are confirming to us that you are at least 18 years of age. Receipt of shipments containing alcoholic beverages requires the signature of a sober adult (a person 18 years of age or older who is not intoxicated). Remember, it is an offence to obtain liquor on behalf of a person under the age of 18 years; this includes purchasing the wines as a gift. If in doubt our couriers may request some form of ID with proof of age at the time of delivery.
Black & Ginger encourages the legal and responsible consumption of alcoholic beverages.
3. Privacy Policy
To offer the goods and services we provide in our business as an online retailer, we will need to collect personal information. By listing your email address on your order, you consent to being added to our eNewsletter database.
We are committed to the open and transparent management of your personal information in line with our obligations under the privacy laws and to you as our valued customers.
Our Privacy Policy sets out how we collect and use personal information including:
- how we collect and protect your information;
- how we use your information;
- disclosure of information;
- our compliance with direct marketing and spam laws;
- offshore disclosure of information; and
- how you can correct information or complain about our use of your personal information.
You can read our Privacy Policy at https://blackandginger.com.au/privacy
4. Copyright
Black & Ginger is a registered trademark of Black & Ginger Pty Ltd. Other product and company names mentioned on the service may also be registered trademarks of Black & Ginger Pty Ltd or their respective owners.
The Service contains material that is owned by or licensed to Black & Ginger Pty Ltd. This material includes, but is not limited to, the design, layout, appearance and graphics. Reproduction is prohibited unless otherwise stated.
You may download and view content from the service, which may include, without limitation, text, graphics, icons, photographs and URLs (Content) and/or print a copy of this material for your own use only, provided you do not modify the content or use the content in a manner or for a purpose prohibited by these terms.
You agree and acknowledge that you shall be solely liable for any damages resulting from any infringement of copyrights, trademarks, or proprietary rights.
5. Content
The content of the pages of the service is for your general information and use only. It is subject to change without notice.
Black & Ginger does not provide any warranty or guarantee as to the accuracy, quality or completeness of the information and materials found on the service for any particular purpose.
Your use of any information or materials on the service is entirely at your own risk, for which Black & Ginger shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through the service meet your specific requirements.
6. Links
The service may also include links to other websites. The links are provided solely for your convenience and do not indicate, expressly or implicitly, any endorsement by Black & Ginger of the site or the products or services provided at those sites. Linking to any other service or site from this service is at your sole risk.
7. Limitation of Liability
Black & Ginger’s services are provided in good faith, but Black & Ginger does not make any representations or warranties of any kind, express or implied, in relation to all or any part of the service, and all warranties and representations are hereby excluded to the extent permitted by law.
The contents of the service do not constitute advice and should not be relied upon in making, or refraining from making, any decision.
To the extent permitted by law, Black & Ginger hereby disclaims all liability (howsoever arising) in connection with any loss and/or damage, arising out of or in connection with any use of, or inability to use, all or any part of the service.
If you have any questions or queries regarding the use of this website or the content contained herein, please feel free to contact us at contact@blackandginger.com.au
8. Visiting the Wine Shed
We love welcoming guests to the Wine Shed and want every visit to be relaxed and enjoyable for everyone. By visiting, you agree to the following.
8.1 Acceptable behaviour
All guests are expected to treat our team, fellow visitors and the premises with respect. We are a licensed venue and alcohol is served in accordance with Responsible Service of Alcohol (RSA) requirements. Our staff may refuse or discontinue service, and ask any person to leave, where that person is intoxicated, aggressive, abusive, unduly disruptive, or behaving in a way that compromises the safety or enjoyment of others. Smoking and vaping are not permitted inside the Wine Shed.
8.2 Children
Children are welcome but not encouraged at the Wine Shed, and only when accompanied by a parent or legal guardian. Parents and guardians are responsible for the supervision, safety and behaviour of children in their care at all times — both inside the Wine Shed and in surrounding outdoor areas. We ask that children remain with their group, do not run between tables or climb on our furniture, but most importantly, we ask that they do not disturb other guests. The Black & Ginger Wine Shed, is a licenced venue established for the use of adult guests for the sale of wine. Under no circumstances may minors consume alcohol on the premises.
8.3 Public holiday surcharge
A surcharge of 15% applies to all in-house purchases on gazetted public holidays to cover the additional cost of trading on those days. The surcharge does not apply to takeaway wine purchases.
8.4 Corkage
We do not permit BYO wine at the Wine Shed. A corkage fee of $15 per bottle applies to any bottle of Black & Ginger wine purchased on site and opened to enjoy in house. Takeaway bottles that are taken off the premises unopened are not subject to corkage.
8.5 Right of refusal
We reserve the right to refuse entry or service, and to ask any guest to leave, at our discretion where the terms of this clause 8 are not observed.
9. Credit Card Charges
Online orders are by credit card, Google Pay and Apple Pay. We accept Visa, MasterCard, and American Express.
10. Minimum Purchase
No minimum purchase is required.
11. Shipping Terms & Costs
Orders are normally dispatched within three working days from receipt of order, however Black & Ginger Wines reserves the right not to dispatch wines in exceptionally hot weather or prior to long weekends. We ship domestically within Australia only, via Australia Post or the most cost-effective carrier depending on your location.
Please give clear instructions regarding address, location and what to do if nobody is at home when the shipping carrier calls. If you are a first time customer, you will be required to provide photo ID and sign for your parcel under Victorian Government Law.
If you have any delivery problems, please contact us at contact@blackandginger.com.au or call us on 0477 780 275
Shipping Pricing: $20 Flat rate Shipping
Free shipping on all orders over $300 spend
11.1 Wine is a delicate commodity
Wine is a perishable commodity. Wine does not like extremes of temperature: hot humid summer and cold winter weather may adversely affect the condition of your wine during shipment. Black & Ginger Pty Ltd will hold shipments when high heat is forecast and ship when the conditions ease. Black & Ginger Pty Ltd is not responsible for, and will not replace wine that is damaged by extreme weather conditions during shipment. When your wine order is picked up by the carrier for delivery, responsibility for the wine becomes the responsibility of the purchaser.
12. Subscriptions
Some items in our store may be offered to you as a subscription. This cancellation policy lays out how you can change or cancel these kinds of purchases. When you purchase a subscription you’ll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you’ll be charged for each of these deliveries. Subscriptions will auto-renew at the end of their duration. If you don’t want to renew a subscription you can cancel it. If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
Refund policy
All sales are final and non-refundable. If a product is damaged in transit, the product will be replaced free of charge including replacement shipping costs. Photographic evidence of the damage must be provided within 72 hours of receipt of the damaged goods for replacement request to be accepted.